LISTENOW GmbH & Co

For over 50 years, our loading systems for bulk materials have been synonymous around the world with long-lasting and reliable technology at the cutting edge of innovation. Our satisfied customers come from any industry where bulk materials of all shapes and sizes are produced and transported.

Service

Order replacement loading hoses quickly and easily

24h / 365Days

+49 7152 50 900

Mo - So 0:00 - 24:00 Uhr (GMT)

Contact

LISTENOW GmbH & Co
Dieselstraße 21
71277 Rutesheim
Germany

+49 7152 5090-0

+49 7152 5090-50

listenow@istenow.com

Privacy Policy

LISTENOW GmbH & Co

1. Overview

Below you will find a summary of how your personal data is processed when you visit this website. Personal data refers to all information that can be used to identify you personally. Further detailed information on data protection can also be found in the privacy policy below.

Controller processing your data

The website operator is responsible for the processing of personal data on this website. The website operator's contact details can be found in the "Controller" section of this privacy policy.

Processing of personal data

Your data is collected in various ways, including when you provide it to us. This may happen, for example, when you enter information into a contact form.

Certain information are collected automatically or with your consent by our IT systems during you are browsing our website. This data primarily includes technical information, such as your internet browser, operating system, and the time of your page visit.

Purpose of processing personal data

Some of the information are collected to ensure that the website functions correctly.

Rights of the data subject

You can obtain information about the processing of your personal data free of charge. You can also obtain information about the possible recipients of your data and the purposes for which the data is processed. You also have the right to request the correction or deletion of your data. If you have consented to data processing, you have the right to revoke this consent at any time for the future. Furthermore, under certain conditions, you have the right to request the restriction of the processing of your personal data. You also have the right to lodge a complaint with the relevant supervisory authority. If you have any questions about data protection or these matters, you can contact us at any time.

2. Website Hosting

This website is hosted by an external hosting provider. The personal data processed on this website are stored on the host's servers. This may include, in particular, IP addresses, metadata and communication data, contact details, names, requests for contact, website accesses and other data generated through the use of the website.

The website is hosted externally by a professional provider so that we can offer our online services securely, quickly and efficiently (Art. 6 (1) (f) GDPR).

Our hosting provider processes your data only to the extent necessary to fulfill its obligations. The host is also bound by our instructions regarding the processing of your data. There is a data processing agreement between us and the processor. This contract (DPA) is required by law and ensures that the service provider processes personal data of our website visitors only in accordance with our instructions and in compliance with the GDPR.

3. General and mandatory information

The protection and confidentiality of your personal data is very important to us. We treat your personal data in accordance with applicable data protection regulations and the information in this privacy policy.

When you use this website, various personal data are collected. Personal data are information that can be used to identify you personally. This privacy policy explains what data we process, how we use the data and which purposes we pursue.

Please note that the transmission of data over the Internet, for example, when communicating via email, may be subject to security gaps. Complete protection of data from access by third parties is not possible.

Controller

The Controller responsible for processing your personal data on this website is

LISTENOW GmbH & Co

Dieselstraße 21

71277 Rutesheim

phone: +49 7152 5090-0

email: listenow@listenow.com

Retention time

Unless a specific retention period is stated in this Privacy Policy, we will retain your personal data for as long as necessary for the purposes for which it was processed.

If you request deletion of your data processed on this website or revoke your consent to data processing, your data will be deleted unless there are other legally permissible reasons for storing your personal data (e.g., tax or commercial retention periods). In this case, deletion will occur once these reasons no longer apply.

Revocation of your consent to data processing

If you wish to withdraw your consent to data processing, you can do so at any time. Please note, however, that withdrawing your consent will not affect the legality of any data processing carried out prior to the withdrawal. Please also note that we are required to retain certain data for a certain period of time to comply with legal requirements.

Right to object to data processing in certain situations and to direct marketing (Art. 21 GDPR)

You have the right to object pursuant to Art. 21 GDPR if the processing of your personal data is based on Art. 6 (1) (f) GDPR. In such cases you are required to provide specific reasons related to your individual situation to justify your objection. The exact legal basis on which the processing of your data is based can be found in this privacy policy. We will no longer process your personal data unless we can demonstrate compelling legitimate reasons for the processing that override your interests, rights and freedoms, or the processing serves to assert, exercise or defend legal claims.

If your personal data are used for direct marketing purposes you can object to this processing. You have the right to object at any time to the processing of your personal data for the purpose of such advertising. This also applies to profiling if it is related to direct marketing measures.

Filing a complaint with the supervisory authority

In the event of a violation of the GDPR, you have the right to lodge a complaint with a supervisory authority. You can contact the data protection supervisory authority of your habitual residence, place of work, or the place where the alleged violation occurred.

Right to data portability

You have the right to have data that we process automatically based on your consent or to fulfill a contract transferred to you or to a third party in a common, machine-readable format. However, please note that a direct transfer of the data to another controller will only be carried out if technically feasible.

Right to erasure, right of access by the data subject and right to rectification

At any time you have the right to obtain information about the personal data processed about you. This includes the origin of the data, the possible recipients, and the purpose of the data processing. Under certain circumstances you may also have the right to have this data corrected or deleted. If you have any questions regarding your personal data you can contact us at any time.

Right to restriction of processing

You have the right to request restriction of processing of your personal data. The right to restriction of processing can be exercised in the following situations:

  • If you doubt the accuracy of your personal data processed by us we generally need time to verify this. During this review period you have the right to request that the processing of this data be restricted.
  • If your personal data has been or is being processed unlawfully, you have the right to request that the processing be restricted instead of deleted.

If we no longer need your personal data, but you require this data to exercise, defend or assert legal claims, you are free to request that the processing of your personal data be restricted instead of deleted.

If you have submitted an objection pursuant to Art. 21 (1) GDPR, your interests will be weighed against ours. As long as it has not yet been clarified which interests prevail, you have the right to request that the processing of your personal data be restricted.

If you have restricted the processing of your personal data, this data may - apart from its storage - only be processed with your consent or for the enforcement, exercise or defense of legal claims or to protect the rights of another natural or legal person or for reasons of significant public interest of the European Union or a Member State.

Data transfer: SSL or TLS protocol

To protect your data and for security reasons, we use SSL or TLS encryption. This encryption technology ensures that confidential information, such as requests you send to us, is protected. You can easily recognize the secure, encrypted connection when the URL in your browser's address bar changes from "http://" to "https://" and a lock symbol appears in your browser's address bar. This SSL or TLS encryption effectively protects the information you transmit to us from access by unauthorized third parties.

 

4. Processing on this website

Processing by cookies

Our website uses cookies. These cookies are small data packets that don't harm your device. There are two types of cookies: temporary (session cookies) and permanent  cookies. Session cookies are automatically deleted as soon as you end your visit. Permanent cookies remain stored on your device until you manually remove them or your web browser automatically deletes them.

We als use technically necessary cookies on our website. Cookies that are essential for the communication process (e.g., retaining the contents of a digital form) and the technically flawless provision of services (necessary cookies) are stored in accordance with Art. 6 (1) (f) GDPR in conjunction with Section 25 (2) TDDDG.

If consent to the storage of cookies and similar tracking technologies has been obtained, the processing is based exclusively on this consent (Art. 6 (1) (a) GDPR and Section 25 (1) TDDDG). This consent can be revoked at any time.

is possible to configure your web browser to notify you when cookies are placed. You can reject cookies only in certain cases or generally. You also can enable the automatic removal of cookies when you close your browser. Please note, however, that disabling cookies may affect the functionality of this website.

Consent-Management-Tool

Our website uses Cookiebot. This is a technology from Cybot A/S. Cookiebot helps us to obtain your consent to the storage of cookies and to document this consent in compliance with data protection regulations. When you visit our site a connection is established to the Cookiebot servers to record your consent to the use of cookies. A cookie is stored in your browser to track your consent and its revocation. The data is stored until you request deletion, delete the cookie, or the purpose no longer applies. Statutory retention periods remain unaffected.

Cookiebot is used to obtain the necessary consent for the use of cookies in accordance with legal requirements. The legal basis for this is Art. 6 (1) (c) GDPR.

Web server log files

The provider that hosts these pages automatically collects and stores information in server log files. The following information is automatically transmitted to us from your web browser. The automatically transmitted information typically includes: the type and version of your browser, your operating system, the URL of the referring website, the host name of your computer, the time of the server request and your IP address.

This data is not linked to other data sources. The collection of this information is based on Art. 6 (1) (f) GDPR. By collecting server log files, the website operator ensures that the website is displayed correctly and optimized. This is necessary to ensure the smooth operation of the website.

Contact form

If you use our contact form, we will save the information from the form along with the contact details you provide. This information will be used to process your inquiry and clarify any follow-up questions. We will not share this data without your consent.

This data will be processed in accordance with Art. 6 (1) (b) GDPR if your inquiry is related to the fulfillment of a contract or is necessary to take steps prior to entering into a contract. In all other cases processing is based on Art. 6 (1) (f) GDPR to process inquiries efficiently.

The data you enter in the form will be processed by us as long as it is necessary to process your inquiry. If you request that your data be deleted or the purpose for storing the data no longer applies (e.g., after the inquiry has been processed), the data will be deleted. This applies unless mandatory legal provisions, in particular retention periods, conflict with this.

Contact request (email, telephone or fax)

If you contact us by email, telephone, or fax, we will save your inquiry and the personal information you provide, such as your name and your inquiry, in order to process your request. We will not share this data with third parties without your consent.
This data will be processed in accordance with Art. 6 (1) (b) GDPR if your inquiry is related to the fulfillment of a contract or is necessary to take pre-contractual steps. In all other cases, processing is based on Art. 6 (1) (b) GDPR in order to process inquiries efficiently.

The data you send us via contact inquiries will remain in our possession as long as it is necessary to process your inquiry. If you request that your data be deleted or the purpose for storing the data no longer applies (e.g., after the inquiry has been processed), the data will be deleted. This applies unless mandatory legal provisions, in particular retention periods, conflict with this.

5. Services and tools

Google Maps services

This website uses Google Maps, provided by Google Ireland Limited, Gordon House, Barrow Street, Dublin 4, Ireland ("Google"). This service allows us to integrate maps into our website.

In order to use the functions of Google Maps it is necessary to save your IP address. This data is usually transmitted to a Google server in the USA and stored there.

The provider of this website has no influence on this data transfer. If Google Maps is activated Google can also use Google Fonts to display the fonts consistently.  Your browser loads the required web fonts into its cache to display text and fonts correctly in case you load Google Maps.

The use of Google Maps serves to present our online services in an appealing way and to make the specified locations easy to find. If provided cookies are stored on your device or end devices are accessed Data processing is based on your consent in accordance with Art. 6 (1) (a) GDPR and Section 25 (1) TDDDG. Consent can be revoked at any time.

Data transfer to the USA is based on the EU Commission's standard contractual clauses. Details can be found at: https://privacy.google.com/businesses/gdprcontrollerterms/ and https://privacy.google.com/businesses/gdprcontrollerterms/sccs/. Further information on how user data is handled can be found in Google's privacy policy: https://policies.google.com/privacy?hl=de.

The company is certified according to the "EU-US Data Privacy Framework" (DPF). The DPF is an agreement between the EU and the USA. The agreement ensures compliance with European data protection standards for data processing in the USA. Certified US companies are committed to adhering to these standards. Further information can be found at: https://www.dataprivacyframework.gov/participant/5780.

Processing of applicant data

You can apply to us in various ways (e.g., by email, mail, or online application form). We explain how and for what purpose we collect and use your personal data during the application process. Your data will be processed in accordance with applicable data protection laws and treated confidentially at all times.

If you send us an application, we will process your personal data (e.g., contact details, application documents, notes from interviews) to the extent necessary to decide on an employment relationship. The legal basis for this is Art. 6 (1) (b) GDPR.

If your application is successful, we will store your data in accordance with Art. 6 (1) (b) GDPR to manage the employment relationship.

If we do not make you an offer, you reject the offer, or withdraw your application, we will retain your data for up to 6 months after the application process has ended, based on our legitimate interest (Art. 6 (1) (f) GDPR). After this period, the data will be deleted and, if submitted on paper, destroyed. Retention serves primarily as evidence in the event of legal proceedings. If the data is required beyond the six-month period (e.g., due to an impending or ongoing legal dispute), it will only be deleted when the purpose for storage no longer applies. Longer storage is also possible if you have given your express consent (Article 6 (1) (a) GDPR) or if statutory retention periods apply.

About Us

For over 50 years, our loading systems for bulk materials have been synonymous around the world with long-lasting and reliable technology at the cutting edge of innovation. Our satisfied customers come from any industry where bulk materials of all shapes and sizes are produced and transported.

Contact

LISTENOW GmbH & Co
Dieselstraße 21
71277 Rutesheim, Germany

+49 7152 5090-0

+49 7152 5090-50

listenow(at)listenow.com

Office time

Mo 8:00 - 17:00
Tu 8:00 - 17:00
We 8:00 - 17:00
Th 8:00 - 17:00
Fr 8:00 - 15:00
Copyright 2025. All Rights Reserved.
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